Every few decades, a new technology rises to challenge what we have known all along and how we have always done things. In the past five years, this technology has been artificial intelligence. Using powerful algorithms and various other technologies, artificial intelligence (AI) is now capable of doing this that only humans would do in … Read more
In recent years, the role of artificial intelligence (AI) in customer service has been growing rapidly. From chatbots to voice assistants, businesses are increasingly relying on AI-powered tools to interact with customers and provide support. In 2024, AI assistance in customer service is expected to become even more prevalent, with advanced technologies enabling businesses to … Read more
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