guide to Fix iPhone Email Not Updating

11 Ways To Fix the Mail App Not Updating Issue on Your iPhone – Solve This Problem Quickly

One of the most popular email apps is Apple Mail. It’s pre-installed on every iPhone and can handle all forms of accounts.

You may run into troubles like the mail app not updating or receiving no messages on your iPhone. What’s the point?

The mail app may stop updating for various reasons, such as improper email passwords or settings, network problems, wrong notification handling, etc.

To figure out what’s wrong with your email, the first step is to look for any error messages you may have received.

Fortunately, we have gathered the most powerful methods to solve this problem on your iPhone here. So just read and make your iPhone mail app work right now!

Why Is My Mail Not Updating On My iPhone?

Mail App On iPhone

One or more of the following may be at blame if your iPhone’s automatic email updates aren’t working:

  • Your iPhone’s Fetch New Data option has been deactivated.
  • There is a problem with your iPhone’s mobile data.
  • Problem with the internet service in your area.
  • Your iPhone may be experiencing software-related problems.
  • Changed your email password on another device.
  • Disabled the iPhone’s email app’s notifications.

Ways to Fix Mail App Not Updating On Your iPhone

1. Look at Your Internet Connection

check your internet connection

Go to a random webpage in Safari and test whether a link works by touching on it to see if it loads. That should rule out a problem with your iPhone’s internet connection, but your mail service may be down.

Check Your Wi-Fi Connection

  • Just open up the Settings app on your iPhone or iPad (not the app’s settings), and you’ll be all set.
  • Toggle on “Wi-Fi Scanner” by selecting Airport Utility from the drop-down menu.
  • Return to the Airport Utility app. dBm measurements will be represented as RSS to begin scanning.

Check Your Mobile Data Connection

Follow these procedures to pick and verify the kind of connection manually.

  • Return to the main start menu-select Preferences.
  • Go down a notch. Cellular is the best option.
  • Select the Cellular Data Options.
  • If you want both voice and data, choose this option.
  • Opt for a 4G connection.

Network mode on the Apple iPhone 11 has been lowered to the lowest possible level. So take a step back to the beginning.

2. Change The Notification Settings

Change The Notification Settings

  • Make sure that Allow Notifications is enabled in Settings > Mail > Notifications.
  • Then, choose the email account from the drop-down menu and hit the Edit button.
  • Choose your desired options, such as Alerts or Badges.
  • Changing the alarm tone or ringtone when you activate the Alerts feature is possible.
  • Occasionally, you may choose whether or not to get alerts from the mail app.

Also read: reCAPTCHA Not Working Safari

3. Manually Sync Your Mail Accounts

  • Select Accounts from the drop-down menu under Settings > Mail.
  • Press the Add Account button, choose Other, and select Add Mac Mail Account to add a new account.
  • Enter your name, email address, password, and a brief account description in the fields provided.
  • Click Next.
  • To complete the account creation, Mail will look for your email settings.

4. Reset The Data Connection On Your iPhone

  • Go to Settings -> General -> Transfer or Reset iPhone -> Reset -> Reset Network Settings on an iPhone to reset the network settings.
  • If you get a confirmation pop-up, click Reset Network Settings.
  • Press “reset network settings” to restart.

5. Verify Your Email Address and Password

It’s easy to update your phone’s password without remembering what you changed it to on another device, like your laptop. As a result, emails on your iPhone aren’t immediately updated.

To fix this, open your email app, and a new password prompt will appear. Your email will be able to send and receive messages again when you enter your new password.

If You Forget Your Mail Password

Check your inbox for a message titled “Verification Code.” Do a lookup in the inbox of your primary email address if you don’t use Gmail.

Verify that the recovery email address you gave when signing up for Gmail is in your inbox if you use Gmail. If you didn’t offer an email address for account recovery, alternative options are available.

6. Reset Your iPhone And iPad’s Mail App

Reset Your iPhone And iPad's Mail App

To begin, we’ll teach you how to remove all other email accounts from your account. After that, how to uninstall and reinstall the software. Both actions should completely clear the Mail app on iOS or iPadOS.

  • Click on Mail under Settings.
  • Select the first account from the drop-down menu under Accounts. Apple’s iCloud is the most probable location for this. Turn off iCloud Mail by tapping iCloud one more time.
  • Turn off Mail by going back and tapping the other email account you’ve added.
  • Keep doing this until you’ve disabled all your email accounts in the Mail app on your iPhone or iPad.
  • Then restart your device.
  • Mail may be found on the App Store by searching for it. In addition, you may reinstall Apple Mail by visiting this link.
  • Therefore, after reactivating or adding the email accounts, you may proceed.

7. Disable Low Mobile Data Mode

Your iOS or iPadOS device’s Siri may be summoned to disengage Low Data mode swiftly. However, manually adjusting device settings may be preferable to using Siri’s ineffectiveness.

  • The Mobile Data section may be found in Settings.
  • Mobile Data Options may be found by clicking on the Mobile Data button.
  • If you’re on a 5G network and using an iPhone 12 or iPad Pro 2024, you’ll need to choose Mobile Data Options and then pick Data Mode.
  • Use the Low Data Mode toggle to turn it off.

8. Disabling Low Data Mode On iPhone For Wi-Fi

If you’re connecting to a Wi-Fi with a data limit or using another phone as a hotspot, the iPhone’s Low Data mode will come in handy.

To disable Low Data Mode, go to Settings > Wi-Fi, hit the I button next to the network you want and tap Done.

9. Turn Airplane Mode On & Off

Reset Your iPhone And iPad's Mail App

If the Mail app isn’t updating because of a lack of connection, try switching to Airplane Mode.

  • Open the Control Center and touch the airplane symbol to activate Aircraft Mode.
  • Afterward, wait a few seconds before turning it off.
  • Airplane Mode is also available in the Settings app, where you may turn it on or off by tapping the Airplane Mode toggle.

10. Update Your iPhone

  • Use iCloud or your PC to create a backup of your device.
  • To connect your gadget to the internet, you must first turn it on.
  • Take a look at the Setting > General > Software Update.
  • Choose the one you wish to install if you see two software or windows update choices.
  • iOS 14.8 and iOS 15 are shown in the iPhone SE’s Settings app.
  • Click on “Install Now.” Enter your password, then hit Install Now if you see the Download and Install option instead. Learn what to do if you’ve forgotten your passcode.

11. Add And Remove Email Accounts On iPhone

To send and receive emails, you may add and deactivate email accounts from the Mail app.

Remove Email Accounts

  • Logged into your mail account.
  • Make sure you’ve tapped the email account you wish to delete, and then perform one of these things:
  • It’s as simple as going into the Mail app to fix iPhone, selecting iCloud Mail, and turning it off.
  • Turn off Mail if you’re deleting another email account.
  • Tap Delete Account to deactivate the email account from all iPhone X applications.

Add Email Accounts

On the following to create different email accounts:

  • In the Mail menu, choose Accounts, and then Add account.
  • Choose one of the following options to complete this task:
  • Next, select an email provider (e.g., iCloud or Microsoft Exchange) and input your email account details.
  • Choose Other, then Add Mail Account to add a new email account.

More About The Mail Apps

Add And Remove Email Accounts On iPhone

Why Are My Emails Not Loading On My iPhone?

Check your iPhone’s Wi-Fi or Cellular Data connection if the Mail app won’t load emails. If your iPhone apps aren’t connected to the internet, you won’t be able to access your email.

Open Settings and choose Wi-Fi if you’re connected through Wi-Fi. Next, check to see whether the name of your Wi-Fi network has a blue checkmark next to it.

What Is The Purpose Of Mail On iPhone?

Installing and configuring Mail notifications on your iPhone should be a top priority for every new iPhone owner. Send and receive emails, react to messages, and managing your inbox are all possible with this program.

Also read: How To Find Clipboard On iPhone 6-13

Does iPhone Automatically Background App Refresh For Emails?

Yes, the iPhone does have a feature called Background App Refresh that allows apps, including email apps, to refresh in the background. This means that your email app can fetch new emails even when you are not actively using the app.

To enable Background App Refresh for your email app, you can go to your iPhone’s settings and find the option for Background App Refresh. From there, you can toggle on the switch for the email app you want to enable background refreshing for.

It’s important to note that enabling Background App Refresh for all apps can use up more battery life, as the apps will continue to run in the background.

However, if you rely on getting timely email notifications, this feature can be very useful.

Additionally, most email apps have their own settings for how often they check for new emails, which can also affect how frequently the app refreshes in the background.

What Happens If I Delete The Mail App On My iPhone?

Even if you reinstall the app, any email accounts you’ve connected to will remain dormant if the app is uninstalled. Settings > Accounts > Activation will bring them back to life again.

Should I use the Gmail app or the Mail app on my iPhone?

Deciding whether to use the Gmail app or the Mail app on your iPhone depends on your personal preferences and needs.

Both apps have their advantages and disadvantages, and choosing the right one depends on how you use email.

The Gmail app is developed by Google and is designed specifically for users who have a Gmail account.

It offers a variety of features such as organized inbox, search functionality, spam filtering, and integration with other Google services.

The app also offers a user-friendly interface that makes it easy to navigate and manage emails.

The Gmail app can be especially useful if you rely heavily on Google services such as Google Drive, Google Calendar, and Google Contacts.

The Mail app, on the other hand, is a default email client that comes pre-installed on all iOS devices. It supports multiple email providers, including Gmail, and offers features such as push notifications, swipe gestures, and filtering. It also integrates with Apple’s other services such as iCloud, Apple Music, and Apple Pay.

One advantage of using the Mail app is that it allows you to manage multiple email accounts from one place. If you use multiple email accounts, the Mail app may be a better option as it can keep all your emails in one place, making it easier to manage.

What If You’re Still Having Issues With The Mail App?

We hope you are now okay with your mail apps malfunctioning, but in some cases, you may still face some troubles with your mailbox and the Apple mail app not updating. Then you must contact Apple Support.

Also, the mail may not be downloaded from the mail servers because of a communication error or a problem with the device’s email account. However, it’s possible that restarting the Mail app or turning off and back on email may fix the issue.


Mail App On iPhone faq

Why is my mail not updating on my iPhone?

If your Mail app is not updating, it is likely because you have not allowed the app to refresh in the background.

To do this, open the Settings app and go to “Mail, Contacts, Calendars.” Under “Accounts,” find the email account you are having trouble with and make sure “Background App Refresh” is turned on.

If you’re still having trouble, try deleting and re-adding the account in question. To do this, go to “Settings -> Mail, Contacts, Calendars -> Accounts -> Delete Account.” Then, add the account again following the same steps.

What causes email failure on Android?

There are many potential causes of email failure on Android devices. One common cause is an incorrect email server configuration.

Another possibility is that the email account itself has been configured incorrectly.

Some email providers may be experiencing temporary outages that could cause email fail on Android devices.

Finally, it is also possible that there is a problem with the Android device itself, such as a corrupt software installation.

Does resetting Mail app delete emails?

If you reset the Mail app, it will not delete your emails. The app will simply return to its default settings.

This means that if you have customized any settings, you will need to reconfigure them after resetting the app.


If you are still facing the issue of Mail App not updating on your iPhone or Android, even after trying all the methods listed above, then there might be a problem with the Mail server that you are using.

In such a case, you should contact your Mail server provider and ask them to look into the matter.

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